No-show recovery
Aria calls patients 24 hours before to confirm. Calls the day-of after a missed appointment. Offers nearest open slot. No-show rates drop measurably and you have the data to prove the ROI.
Aria answers patient calls, books appointments, and handles routine non-clinical intake — so your team focuses on care, not the phones.
Front-desk staff are stretched thin, after-hours coverage gaps eat at retention, and burnout drives turnover. Aria fills the gap without the salary, the benefits, or the hiring cycle.
When the line is busy or the receptionist is helping someone in person, callers move on to the next clinic. You never know it happened.
Receptionist turnover is one of the most expensive churn problems in healthcare. Aria removes the worst of the inbound load.
Patients call at 9pm. Nights, weekends, holidays — Aria takes the call, captures the request, and books a follow-up.
Reminder calls, reschedule requests, intake forms — Aria handles the routine touchpoints that bring no-show rates down.
Aria handles appointment scheduling, hours and location info, callback routing, and basic non-clinical intake forms. She does not provide medical advice or clinical triage.
Recommended for medical practices
Concierge tier — $1,497/mo. White-glove 21-day build, custom voice trained to your brand, multi-location routing, dedicated success manager, and the outbound automation suite (appointment confirmations, procedure prep, program nurturing, recall, post-op follow-up, eligibility verification).
Founders Special waives the $2,997 setup fee. Growth ($497/mo, bespoke build) and Starter ($197/mo, self-serve) also available.
One booked appointment usually covers your first month. The Founders Special is live now — setup waived for the last 3 Growth or Concierge signups.
Hear Aria handle a medical-practice call right now — 📞 Talk to Aria. Live 24/7.
Aria answering your phone is just the start. Once she’s listening to every call, she becomes the operational nervous system of your business — handling the work that’s eating your margins right now.
Aria calls patients 24 hours before to confirm. Calls the day-of after a missed appointment. Offers nearest open slot. No-show rates drop measurably and you have the data to prove the ROI.
Patient calls for an appointment. Aria collects insurance info, checks against your accepted-payor list, flags “needs out-of-pocket conversation” before the patient walks in. Front desk staff stops being the bad-news messenger at check-in.
Annual exam due. Lab follow-up needed. Six-month cleaning. Aria handles the outreach, books the slot, and updates the chart. Recall compliance is one of the biggest revenue levers in any practice — most practices run it badly because it’s pure overhead labor.
Non-emergency questions get answered (hours, location, prep instructions). Genuine urgency gets routed to your designated on-call line. The 2 a.m. “is my child’s fever an emergency” call gets handled correctly without waking the practice owner.
After every visit, Aria places a 90-second satisfaction call. Compiles the data. Surfaces the issue before it shows up as a one-star Google review.
All non-clinical functions only. Aria does not triage, diagnose, or counsel patients.
We start with calls. We don’t stop there.
See the full platform vision →Industry-specific deep dives on call performance, intake economics, and what AI is actually doing in service businesses today.
For Medical Practices · April 30, 2026
A 5-provider practice loses ~$192,000 a year to no-shows at the national average rate. The math, the data, and what changes when communication infrastructure gets fixed.
Read →For Medical Practices · April 30, 2026
The largest revenue lever in your practice is not getting new patients — it’s getting your existing ones to come back when they’re supposed to.
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