Terms of Use
These terms govern use of the Oprantis website. Paid work is also governed by the signed agreement and scope for that engagement.
1. Agreement and priority
By using this website, you agree to these terms. A proposal, statement of work, subscription order or other agreement signed by Oprantis and a client controls if it conflicts with these website terms. Marketing pages summarize services; they are not a complete engagement agreement.
2. Services
Oprantis provides operations and AI audits, implementation work, ongoing operating leadership, and the Aria voice product. Scope, access, deliverables, schedule, assumptions, fees and acceptance criteria are defined in writing before paid work begins.
3. Opportunity Audit
The standard audit is a fixed-scope diagnosis. Unless a signed scope says otherwise, it includes an owner interview, a limited number of staff interviews and workflow reviews, a written findings report, a prioritized roadmap and an executive readout. An audit does not include implementation, software licenses, legal or regulatory certification, or a guaranteed financial result.
4. Client responsibilities
Clients must provide timely, lawful and accurate access to the people, documents and systems required by the signed scope; identify confidential or regulated information; obtain necessary permissions; and designate a decision-maker. Delays or incomplete access may change the schedule or require a written scope change.
5. Fees, scheduling and changes
Fees, deposits, payment milestones, cancellation terms and expenses appear in the signed agreement or order. Additional work requires written approval. Published fixed-fee offers apply to their stated scope and eligibility; project ranges are estimates. Final fees are confirmed in the signed agreement or order. A signed quote remains valid for the period stated in that quote.
6. AI and professional judgment
AI systems can produce inaccurate, incomplete or unexpected output. Oprantis does not provide legal, medical, accounting, investment or employment advice. Clients remain responsible for qualified human review, final decisions, notices and consent, and compliance obligations applicable to their business and use case.
7. Aria
Aria is an AI voice product intended to support routine inbound business calls. It may misunderstand a caller, fail to complete an action or require human escalation. A client is responsible for approved scripts, call-recording and AI notices, routing rules, authorized integrations, emergency instructions and a working fallback path. Aria must not be used to diagnose, prescribe, provide emergency services or make high-impact decisions.
8. Confidentiality and data
Confidentiality, security, retention and regulated-data obligations are defined by the applicable agreement. Do not submit protected health information, credentials or other sensitive data through the public website or demo line. The Privacy Policy explains general data practices.
9. Intellectual property
Oprantis retains ownership of pre-existing methods, templates, software, know-how and general tools. A client receives the rights to engagement deliverables specified in its signed agreement after required payment. Website content, branding and code may not be copied, sold or represented as your own without written permission.
10. No promise of results
Examples and case studies describe particular work and are not a promise that another client will receive the same result. Modeled opportunities, forecasts and pricing scenarios are estimates based on assumptions, not realized revenue or guarantees.
11. Website availability and third-party services
The website and links are provided on an “as available” basis. Third-party scheduling, analytics, communications, payment, telephony and AI services are governed by their own terms. Oprantis is not responsible for third-party outages or content outside its control.
12. Disclaimers and liability
To the extent permitted by law, Oprantis disclaims implied warranties for this public website. Oprantis is not liable for indirect, incidental, special, consequential or punitive damages arising solely from use of the public website. Liability for paid services is governed by the signed client agreement. Nothing here limits rights or liability that cannot legally be limited.
13. Acceptable use
You may not misuse the website or services, attempt unauthorized access, interfere with security, submit unlawful content, impersonate another person or use an Oprantis service in a way that violates law or another person’s rights.
14. Changes and contact
These terms may be updated by posting a revised effective date. Questions may be sent to info@oprantis.com. Oprantis is based in Newport Beach, California.